In an increasingly competitive and busy world it is essential that your legal requirements be dealt with in an efficient and cost effective manner.  It is important that your lawyers act to enhance your business and alleviate your concerns.  

At GA Lawyers we pride ourselves on adding value to your business. We aim to ensure that our participation in your business is both pro-active and positive. We would like your business to be more efficient and productive because of our involvement, advice and input.

Our aim is to provide the best legal assistance to our clients in a quick, efficient and cost effective manner.  We take a genuine interest in our clients' affairs and problems, and focus on providing practical, cost effective and commercial solutions to legal problems.

We undertake to provide a same day initial response and call-back to all fresh inquiries and receive instructions. Our aim is to exceed all clients' expectations.

Our focus is quality of service

We aim to provide a full range of quality, legal and business services with speed, efficiency and a genuine interest in your affairs.  We believe that we provide an outstanding service to clients.

In order to achieve that service we are alert to:

• The importance of the timely production of advice and documentation ensuring constant communication with our clients, ensuring that we contain costs and develop operational systems to guarantee an accurate and prompt service.

• Ensure the provision of our services as quickly and as efficiently as possible. Constantly update our use of technology and precedents so as to meet client expectations for speed and economy when delivering legal services.

We believe in keeping you and our clients informed

When you first attend GA Lawyers you will meet with our principal and discuss your matter, work required and what is involved.  If appropriate a senior solicitor will be chosen because of their ability to oversee all of your legal requirements. You may find that your work is done by different solicitors because of their specific experience in particular areas.  However, regardless of who is handling your file, your client solicitor or the principal will be responsible for ensuring that everything that is done exceeds your expectations.  If you have any questions about our service your client solicitor or the principal will be able to answer your enquiry.

Our technology keeps us in touch

It is vital for us to stay abreast of technological changes so that we may provide for your needs in the most efficient and convenient manner possible.  We have the technology necessary to communicate with you in any form required by you, including electronic mail.  The latest computerised word processing and accounting systems enable documents to be prepared and advice given promptly and accurately.

Our objective is to provide the best value for money legal service and advice

We will tell you the potential costs by way of disclosure when the matter commences at the outset.

But, importantly, we are structured and managed in such a way to ensure that we are significantly more affordable than most of our true competitors. Part of our success can be attributed to our commitment to quality, service and value.

The cost of our service and the manner in which we charge will be discussed with you at the time of initial instruction. We will discuss with you the method of charging and the periods at which you will be billed, so that we may bill you at a time convenient to you.

If unforseen complications arise that have the potential to escalate the costs of a particular matter, we will advise you immediately so that you are in a position to determine whether to proceed and how you will proceed.

Our clients are our best references

If you have not dealt with us before, we are more than happy to provide written and verbal references from other professionals and clients.

Sales and Marketing

We aim to keep our clients in touch with the latest changes in the law.  We send quarterly newsletters which have been professionally prepared and address all the new changes and aspects of the law and aim to keep all our clients existing and new informed throughout the year. 

We also give talks and presentations to community groups about current trends in the law for example elder law and neighbouring disputes, property and conveyancing.  In addition to our marketing we also provide brochures on each key area of our legal practice.  We aim to provide all new clients with a brochure and a summary letter outlining in brief the legal issues and an explanation of what the matter may involve to ensure the client has a good understanding of their matter.

Our Vision

Our vision is to ensure that we provide professional and outstanding legal services to our clients and to ensure that our clients return to us and continue to maintain a professional relationship with our firm.  We aim to ensure that we are in business for the long term and our strategic relationships with our clients grow well into the future and our clients' needs are addressed and serviced appropriately.

We aim to maintain the quality and customer service which we currently provide to our clientele and we will strive to ensure that our clients are satisfied and our customer service remains our number one priority.